Rude and Demeaning
Rude service manager that holds the reservation book. There are many reviews here talking about how racist the manger and staff are. I did not believe it until my own experience.
They cannot serve sub standard food with racist displays and clearly arrogant waiters and claim it part of their Roman charm. That is an insult to Roman hospitality.
I asked the manager about a dish called “beef roll” .. how often does one see beef roll on an Italian menu? he asked me where I was from and then proceeded to draw circles on the dining table paper covering. You can see the handy work in the photo with the red chilli flake bowl ( more on that later) Super condescending, really bad attitude. Disinterested servers too.
Lemon veal tasted had the smell and taste of raw meat and not a hint of lemon in a hazy sauce, meant to be usually clear.. Fried zucchini was chewy and full of batter. Barely noticeable zucchini flower. Never mentioned it was also full of sardines
Caprise salad… raw tomatoes and cheese was hard and lacking any flavour. Barely any olive oil.
Booked dinner due to a YouTube review but this is a subpar and overhyped restaurant, courtesy of some popular Influencers.
My server was rude. Never brought the bread. Never refilled water / nor even opened the bottle. Didn’t even serve the wine.
They charge you £2 per person for chilli oil and sea salt. I asked for the 4£chilli oil. The server asked if i wanted it “dry” and upon asking what he meant by dry he just stormed off to the kitchen and came back with a bowl full of red chilli flakes, per photo, near slammed on table and said “DRY” and stormed off again.
If this is what some people want to justify as an experience that tourists should embrace, I have to disagree. This is poor food and an unprofessional restaurant.
People suggesting that tourists should expect less because this is a popular local spot does not make sense. Rome or NY, restaurants owe a good service and respect. This is not a food bank. People pay for good food and good experience. This place offers neither.
I think a lot of people hype themselves that just because they are in Italy, the food is superb. I have experienced supremely better Italian food in North America and mostly disappointed with food in Rome.This restaurant is most likely the most overrated in my dining experience.