mike jones
Miserable staff and unwelcoming.
Booked this restaurant based on recommendation. When we first arrived we couldn’t find the door into the restaurant. It was pointed out by a miserable man at the restaurant who come out of the door pointed to the entrance sign and then went back inside the restaurant closing the door behind him. We entered the restaurant which was virtually empty and approached the same man (there was no greeting) who asked our name and had we got a reservation. He was not warm or welcoming. We provided our name and confirmed we had a reservation. He then spoke to another member of staff who couldn’t find our booking under the name given.
After a minute or so the miserable man took us to a table positioned in the back corner of the restaurant with poor lighting (remember the restaurant wasn’t busy with other tables available). I said we didn’t want to sit in a dark corner and could we sit at one of two other tables located more centrally in the restaurant. Well at that point the large miserable man simply pointed to one of the tables. There where no pleasantries, we where simply made to feel very unwelcome. I can’t tell you what the food is like because my wife and I got up and left. The restaurant is large inside with no atmosphere and if that’s how the staff treat their customers then it’s likely to remain empty. I see that the old Owner/Chef has recently retired, so perhaps standards are starting to slip. Certainly not a welcoming restaurant
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