A wonderful experience
They say home is where you feel comfortable, and we certainly felt very comfortable at the Bilbao BBK Good Hostel. The service was amazing - the staff are lovely, and treated us like kings. The first thing that happened was that we called to reserve a room. There were four of us going, so we wanted a room for four, but we were told nothing was available, so we were ordered two doubles. We were told that was impossible too, but less than an hour later I got an email informing me that another group had cancelled, so a room for 4 was available. The rooms are huge, from doubles to 10 beds.
Ours, for 4, was giant: we could have thrown a mattress onto the floor if we wanted to, and we would still have had space! The whole hostel is impecable, with individual lockers for each bed with an electronic lock.